Deskripsi Pekerjaan
Join our dynamic hospitality team as a Hotel Receptionist in the vibrant Bugis district! As the first point of contact for guests, you'll deliver exceptional service while managing front desk operations. This role offers rotating shifts including midnight hours, perfect for adaptable professionals seeking a fast-paced environment. You'll handle check-ins/out, manage reservations, and resolve inquiries with professionalism. Ideal candidates thrive in customer-facing roles and enjoy maintaining high standards during overnight shifts. This position provides competitive compensation and growth opportunities within Singapore's thriving tourism sector.
Tanggung Jawab
- Manage guest check-in/check-out procedures efficiently
- Handle reservation systems and room assignments
- Process payments and manage cash handling
- Respond to guest inquiries and resolve complaints
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and documentation
- Uphold hotel safety and security protocols
Kualifikasi
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights
- Proficiency with reservation management systems
- Attention to detail and problem-solving abilities
- Basic cash handling and transaction processing
- Positive attitude and customer service focus