Deskripsi Pekerjaan
Join our team as a Receptionist at Kost Exclusive, where you'll be the first point of contact for our valued guests. This role offers a competitive salary package and the opportunity to develop your customer service skills in a dynamic environment.
As the face of our establishment, you'll play a crucial role in creating positive first impressions and ensuring smooth operations. Your friendly demeanor and professional approach will contribute significantly to our guests' overall experience.
We're looking for someone who is passionate about hospitality and dedicated to providing exceptional service. This position is perfect for individuals seeking to build a career in customer service or administration.
Kost Exclusive offers a supportive work environment with opportunities for growth and development. If you're a people person with excellent communication skills and attention to detail, we encourage you to apply for this rewarding position.
Tanggung Jawab
- Welcome and greet visitors in a friendly and professional manner
- Manage incoming calls and direct them to appropriate personnel
- Handle guest inquiries and provide accurate information
- Manage check-in/check-out procedures for guests
- Maintain a clean and organized reception area
- Assist with administrative tasks such as scheduling and filing
- Coordinate with housekeeping and maintenance departments
- Handle basic bookkeeping tasks and financial transactions
Kualifikasi
- High school diploma or equivalent qualification
- Previous experience in customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Professional appearance and friendly demeanor
- Ability to multitask and work in a fast-paced environment
- Basic computer literacy and proficiency with office software
- Strong organizational skills and attention to detail
- Ability to handle guest complaints professionally