Deskripsi Pekerjaan
Unlock Your Potential as a Remote Dental Collections Specialist!
Are you a highly organized and persuasive professional with a knack for collections and a deep understanding of dental billing? Vector Outsourcing Solutions is seeking a dedicated Remote Dental Collections Specialist to join our growing team in the Philippines. This is an incredible opportunity to leverage your expertise from the comfort of your home, contributing to our mission of delivering exceptional service to our clients.
At Vector Outsourcing Solutions, we value our team members and foster an environment where professional growth and work-life balance go hand-in-hand. As a key member of our remote workforce, you will play a crucial role in managing outstanding dental accounts, ensuring timely payments, and maintaining positive patient relationships.
We are committed to providing a supportive remote work experience. You must possess a reliable, high-speed internet connection, along with a stable backup connection, to ensure uninterrupted productivity. In return, we offer competitive compensation and a comprehensive benefits package that includes:
- Maternity & Paternity Leave
- Medical / Health Benefits
- And more!
If you're ready to make a significant impact while enjoying the flexibility of remote work, we encourage you to apply!
Tanggung Jawab
- Contact patients, insurance companies, and third-party payers to resolve outstanding dental claims and secure payments.
- Negotiate payment plans and settlements in accordance with company policies and compliance regulations.
- Review and analyze patient accounts to identify discrepancies, resolve billing errors, and facilitate accurate collections.
- Maintain detailed and accurate records of all collection activities, communications, and payment arrangements.
- Collaborate with dental office staff to clarify billing information and address patient inquiries effectively.
- Adhere strictly to all relevant collection laws, HIPAA regulations, and ethical standards.
- Generate and submit regular reports on collection status, aged accounts, and performance metrics.
- Proactively identify and escalate complex collection issues to appropriate management for resolution.
Kualifikasi
- Proven experience (2+ years) in dental collections, accounts receivable, or a similar medical/dental billing role.
- Strong understanding of dental insurance processes, CDT codes, and revenue cycle management.
- Exceptional negotiation, persuasion, and conflict resolution skills.
- Excellent verbal and written communication abilities, with a professional phone demeanor.
- Proficiency in using dental practice management software (e.g., Dentrix, EagleSoft, Open Dental) and collection systems.
- Demonstrated ability to work independently, manage time effectively, and meet collection targets in a remote environment.
- Must possess a reliable, high-speed internet connection and a dependable backup connection.
- High school diploma or equivalent; an Associate's degree or higher in a related field is a plus.