Deskripsi Pekerjaan
Are you a seasoned sales professional with a passion for data intelligence and customer retention? Google Cloud is looking for a dynamic Renewals Sales Manager to join our Looker team in Singapore. In this pivotal role, you will be the bridge between our cutting-edge analytics platform and our valued customers, ensuring they maximize the value of their investment while driving sustainable revenue growth.
As part of the Google Cloud organization, you will work in an environment that fosters innovation, inclusivity, and technical excellence. You will manage complex renewal cycles, negotiate contracts, and collaborate closely with cross-functional teams including Account Executives, Customer Success Managers, and Finance. If you are a strategic thinker who thrives in a fast-paced, consultative sales environment and wants to make an impact on the future of data analytics, we want to hear from you.
Tanggung Jawab
- Lead the end-to-end renewal process for a designated portfolio of Looker customers to maximize retention and expansion.
- Develop and execute strategic account plans to ensure long-term customer success and prevent churn.
- Negotiate renewal contracts, pricing, and service terms in collaboration with Legal and Finance teams.
- Build and maintain strong relationships with key decision-makers and stakeholders within your account base.
- Identify upsell and cross-sell opportunities by understanding customer usage patterns and business objectives.
- Provide accurate forecasting and pipeline reporting for all upcoming renewals in the region.
- Partner with Customer Success Managers to ensure high levels of product adoption and satisfaction.
Kualifikasi
- Bachelor’s degree or equivalent practical experience.
- Minimum 5+ years of experience in SaaS renewals, account management, or consultative sales.
- Proven track record of managing complex B2B sales cycles and achieving retention targets.
- Deep understanding of data analytics, business intelligence platforms, or cloud software ecosystems.
- Strong analytical skills with the ability to interpret data and communicate value to C-level stakeholders.
- Excellent negotiation, presentation, and conflict resolution capabilities.
- Fluency in English with the ability to operate effectively in a global, matrixed organization.