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Information & Communication Technology 🏢 Full Time ⭐️ Terverifikasi

Reporting Analyst

Teleperformance
Mall of Asia, Metro Manila
Estimasi Gaji
PHP 25.000 – PHP 45.000
Live Update
7 Mei 2026
Batas Akhir
7 Mei 2027

Deskripsi Pekerjaan

Are you a data enthusiast looking to drive business impact in a global leader? Teleperformance is hiring a Reporting Analyst for our Mall of Asia site. In this role, you will act as the bridge between raw data and actionable business strategies. You will play a pivotal role in monitoring performance metrics, optimizing operational workflows, and delivering high-quality reports that empower leadership to make informed decisions.

We foster a culture of continuous learning and career growth. As part of our team, you will enjoy a collaborative environment, flexible work arrangements, and comprehensive health benefits. If you are passionate about data visualization, trend analysis, and problem-solving, we want to hear from you.

Tanggung Jawab

  • Develop, maintain, and automate recurring performance reports and dashboards using SQL, Excel, or BI tools.
  • Analyze large datasets to identify operational trends, performance gaps, and improvement opportunities.
  • Collaborate with cross-functional teams to define reporting requirements and data needs.
  • Ensure data accuracy and integrity across all internal reporting platforms.
  • Present data-driven insights and recommendations to stakeholders and operational leadership.
  • Monitor key performance indicators (KPIs) to track progress against organizational objectives.
  • Support ad-hoc analytical requests and provide deep-dive analysis on specific operational issues.

Kualifikasi

  • Bachelor’s degree in Data Science, Statistics, Mathematics, Information Technology, or a related field.
  • At least 1-2 years of experience in data analysis, reporting, or a similar analytical role.
  • Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Macros) is essential.
  • Working knowledge of SQL and experience with BI tools (Power BI, Tableau, or Looker).
  • Strong attention to detail and ability to translate complex data into clear, concise insights.
  • Excellent verbal and written communication skills for stakeholder engagement.
  • Ability to thrive in a fast-paced, high-pressure environment.

Keahlian yang Dibutuhkan

Data Analysis SQL Microsoft Excel Power BI Reporting Data Visualization Performance Metrics Business Intelligence

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