Deskripsi Pekerjaan
Join Green Poya, a pioneering luxury eco-resort in South Lombok, as we seek an exceptional Resort Manager to lead our operations. Nestled in Indonesia's breathtaking landscapes, our resort combines sustainable luxury with authentic Balinese hospitality. As Resort Manager, you'll orchestrate daily operations, ensuring every guest experiences unparalleled service while maintaining our commitment to environmental stewardship. This role demands strategic leadership to drive profitability, team excellence, and sustainable practices in one of Southeast Asia's most dynamic tourism destinations.
Tanggung Jawab
- Oversee all resort operations including front desk, housekeeping, food & beverage, and maintenance
- Lead, train, and motivate a diverse team of hospitality professionals
- Develop and implement strategic plans to enhance guest experience and operational efficiency
- Manage budgeting, financial reporting, and cost control measures
- Ensure compliance with health, safety, and sustainability standards
- Coordinate with marketing teams to maximize occupancy and revenue
- Address guest concerns and resolve service issues promptly
Kualifikasi
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years resort management experience in luxury properties
- Strong leadership and team development skills
- Expertise in budget management and financial operations
- Knowledge of sustainable tourism practices and eco-certifications
- Fluency in English and Bahasa Indonesia
- Proven track record in improving guest satisfaction metrics
- Experience with property management systems (PMS)