Deskripsi Pekerjaan
Join Unbranded as a Restaurant General Manager in the vibrant coastal setting of Kuta, Lombok. We seek an experienced hospitality leader to orchestrate daily operations, drive exceptional guest experiences, and cultivate a high-performing team. This pivotal role demands strategic oversight of service delivery, financial performance, and team development in our dynamic dining establishment. You'll implement innovative operational strategies while maintaining impeccable standards of quality and customer satisfaction. The position offers a unique opportunity to shape the guest journey in one of Indonesia's premier tourism destinations, with competitive compensation and a supportive environment for professional growth.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and quality control
- Lead and develop a cohesive team through training, coaching, and performance evaluation
- Ensure exceptional customer service standards and resolve guest inquiries promptly
- Monitor financial performance including cost control, revenue optimization, and budget adherence
- Implement health and safety protocols while maintaining compliance with local regulations
- Collaborate with culinary team to refine menu offerings and dining experiences
- Analyze operational metrics to identify improvement opportunities and drive business growth
Kualifikasi
- Minimum 3 years of experience in restaurant management with proven leadership track record
- Strong knowledge of hospitality operations, food safety standards, and regulatory compliance
- Exceptional communication and interpersonal skills with ability to motivate diverse teams
- Proficiency in restaurant management software and POS systems
- Demonstrated ability to manage budgets, control costs, and optimize profitability
- Problem-solving aptitude with ability to make decisive operational judgments
- Passion for delivering exceptional customer experiences in tourism-driven markets