Deskripsi Pekerjaan
Join Tanta Resto and Lounge as a Greeter/Receptionist and become the heart of our guest experience! We're seeking a warm, professional individual to create unforgettable first impressions and ensure seamless guest flow. In this pivotal role, you'll manage reservations, coordinate seating arrangements, and provide exceptional customer service that reflects our commitment to excellence. Your friendly demeanor and attention to detail will set the tone for our guests' entire dining journey, making them feel welcomed and valued from the moment they arrive. If you thrive in dynamic hospitality environments and possess exceptional communication skills, we invite you to contribute to our award-winning team in Jakarta's vibrant central district.
Tanggung Jawab
- Welcome guests with genuine warmth and professionalism upon arrival
- Efficiently manage restaurant reservations and seating systems
- Ensure smooth guest entry flow during peak hours
- Handle phone inquiries and online reservation requests
- Coordinate with floor staff to accommodate special guest requests
- Maintain accurate records of guest preferences and feedback
- Uphold brand standards in all guest interactions
Kualifikasi
- Minimum 1 year experience in hospitality/reception roles
- Exceptional communication and interpersonal skills
- Proficiency with reservation management software
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Basic computer literacy and cash handling skills