Deskripsi Pekerjaan
Join our modern-style restaurant team as a Host/Greeter and be the first point of contact for our valued guests! PT OMOTESANDO INDONESIA is seeking a charismatic and professional individual to create exceptional first impressions and ensure smooth guest flow in our establishment. As a Host/Greeter, you'll play a crucial role in enhancing our brand image and delivering outstanding customer service that keeps guests coming back.
In this role, you'll manage reservations, greet and seat guests, coordinate with servers to ensure timely service, and address any guest inquiries with warmth and professionalism. Our ideal candidate is someone who thrives in a fast-paced environment, possesses excellent communication skills, and takes pride in creating memorable dining experiences.
We offer competitive compensation, opportunities for growth, and a dynamic work environment where your contributions are valued. If you're passionate about hospitality and ready to be the face of our restaurant, we encourage you to apply today!
Tanggung Jawab
- Greet and welcome guests promptly with a warm, friendly demeanor
- Manage restaurant reservations and coordinate seating arrangements
- Monitor restaurant floor and maintain accurate wait times
- Coordinate with servers to ensure smooth guest flow and optimal service
- Handle guest inquiries, requests, and concerns professionally
- Maintain cleanliness and organization of the host station
- Assist in training new host staff on restaurant procedures
- Collaborate with management to enhance guest experience and operational efficiency
Kualifikasi
- Previous experience in a host or front-of-house role in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Professional appearance and demeanor
- Ability to remain calm and composed during peak hours
- Basic knowledge of reservation systems and POS software
- Problem-solving skills with a customer-first mindset
- Flexibility to work evenings, weekends, and holidays as required