Deskripsi Pekerjaan
Join our dynamic team as a Restaurant Manager where you'll orchestrate unforgettable dining experiences while driving operational excellence. This pivotal role combines strategic leadership with hands-on oversight to ensure our establishment delivers exceptional service, maintains profitability, and upholds the highest industry standards. You'll be the engine behind seamless daily operations, fostering a positive work environment that empowers staff to exceed customer expectations. From optimizing inventory and controlling costs to implementing innovative service protocols, you'll balance business acumen with hospitality passion. Your expertise will directly influence guest satisfaction, team development, and sustainable growth in Singapore's competitive dining landscape.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and quality control
- Drive exceptional customer experiences through staff training, service standards enforcement, and complaint resolution
- Monitor financial performance including cost control, budget adherence, and revenue optimization
- Implement and maintain health/safety regulations and compliance with local hospitality laws
- Lead staff recruitment, training, and performance management programs
- Develop and execute marketing strategies to increase customer retention and brand visibility
- Collaborate with kitchen team to ensure menu execution and operational efficiency
Kualifikasi
- 5+ years progressive experience in restaurant management within the hospitality sector
- Proven track record of driving profitability and improving customer satisfaction metrics
- Strong leadership skills with ability to motivate and develop diverse teams
- Expert knowledge of food safety regulations, inventory systems, and POS software
- Excellent problem-solving abilities with experience handling high-pressure situations
- Financial acumen including budgeting, cost control, and P&L management
- Relevant degree/diploma in Hospitality Management or equivalent certification