Deskripsi Pekerjaan
Are you a seasoned hospitality professional with a passion for excellence? We are seeking a dynamic and hands-on Restaurant Manager to spearhead the operations of our new, upscale dining concept in Pasay City. This is a unique opportunity to shape the service culture and operational standards of a premium establishment from the ground up.
As the Restaurant Manager, you will be the heart of the operation, ensuring that every guest experience is nothing short of exceptional. You will lead a dedicated team, manage financial performance, and maintain the highest standards of culinary and service excellence. If you are a natural leader with an eye for detail and a commitment to hospitality, we want to hear from you.
Tanggung Jawab
- Oversee all daily restaurant operations, including front-of-house and back-of-house coordination.
- Recruit, train, mentor, and lead a high-performing service team to achieve exceptional guest satisfaction.
- Monitor food quality, presentation, and service speed to ensure alignment with our upscale brand standards.
- Manage P&L responsibilities, including labor cost optimization, inventory control, and supply chain management.
- Implement and enforce health, safety, and sanitation protocols across the establishment.
- Develop and execute marketing initiatives and promotional events to drive customer traffic and brand awareness.
- Handle escalated guest concerns with professionalism and efficiency, ensuring positive conflict resolution.
Kualifikasi
- Proven experience as a Restaurant Manager, preferably within an upscale or fine-dining environment.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Excellent understanding of restaurant operations, including inventory systems and POS software.
- Exceptional communication and interpersonal skills, with a guest-centric mindset.
- Solid financial acumen with the ability to manage budgets, food costs, and labor productivity.
- Certification in Food Safety and Sanitation preferred.
- Flexibility to work shifts, including weekends and holidays as business needs dictate.