Deskripsi Pekerjaan
Urban Provisions Corporation is seeking a dynamic Restaurant Manager to lead our culinary operations in Makati City. As a key leader in our hospitality team, you will orchestrate daily restaurant activities, ensuring exceptional dining experiences while maintaining operational excellence. This role requires a blend of strategic oversight and hands-on management to drive customer satisfaction, team development, and business growth. You'll implement service standards, optimize workflows, and foster a culture of excellence that reflects our brand's commitment to quality.
Our ideal candidate thrives in fast-paced environments and possesses a passion for hospitality innovation. You'll collaborate with kitchen staff, suppliers, and management to create memorable guest experiences while controlling costs and maintaining compliance with industry regulations. This position offers a unique opportunity to shape our restaurant's success and advance your career within a reputable hospitality group.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and quality control
- Lead, train, and motivate team members to deliver exceptional customer service
- Implement and maintain health/safety protocols and compliance with local regulations
- Manage financial aspects including budgeting, cost control, and P&L monitoring
- Develop marketing strategies to attract and retain customers
- Handle customer inquiries and resolve complaints promptly
- Coordinate with kitchen staff to ensure menu execution and food quality
- Prepare operational reports for senior management
Kualifikasi
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum 3 years restaurant management experience
- Proven track record in team leadership and staff development
- Strong knowledge of food safety regulations and industry standards
- Excellent communication and problem-solving skills
- Proficiency in POS systems and inventory management software
- Ability to work flexible hours including evenings and weekends
- Customer service-oriented with attention to detail