Deskripsi Pekerjaan
Are you a passionate hospitality leader looking to make a significant impact in Surabaya's vibrant culinary scene? PT Selera Nikmat Nusantara is seeking a dynamic and results-oriented Restaurant Manager to oversee our daily operations. In this role, you will be the heart of our restaurant, ensuring exceptional guest experiences while maintaining the highest standards of food quality, service, and operational efficiency.
As our Restaurant Manager, you will lead a dedicated team, foster a positive work environment, and drive profitability through strategic planning and effective resource management. If you possess a strong background in F&B management, a knack for solving challenges, and a commitment to excellence, we invite you to join our growing team at PT Selera Nikmat Nusantara.
Tanggung Jawab
- Oversee daily restaurant operations to ensure smooth service and optimal guest satisfaction.
- Manage, train, and mentor staff to maintain high service standards and professional development.
- Monitor food quality, presentation, and safety standards in accordance with company policies.
- Analyze financial reports and manage budgets, including inventory control and waste management.
- Implement strategies to increase restaurant revenue and drive customer loyalty.
- Ensure compliance with all health, safety, and sanitation regulations.
- Resolve customer feedback professionally to maintain a positive brand reputation.
Kualifikasi
- Minimum of 2-3 years of experience in a management or supervisory role within the restaurant or hospitality industry.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and interpersonal skills in Indonesian and English.
- Proficiency in POS systems and basic administrative reporting.
- Deep understanding of F&B operations, including front-of-house and back-of-house coordination.
- Ability to work flexible hours, including weekends and holidays.
- Degree in Hospitality Management or a related field is a plus.