Deskripsi Pekerjaan
Join Srengenge Wetan, a premier dining destination in East Java's vibrant tourism hub, as we seek an accomplished Restaurant Manager to lead our operations in one of Indonesia's most scenic locations. This role offers the unique opportunity to manage a high-traffic restaurant in a major tourist destination, where you'll shape exceptional guest experiences while driving business excellence. We provide a comprehensive compensation package including competitive salary, comprehensive health insurance coverage, and performance-based bonuses to reward your leadership and dedication to service excellence. If you thrive in dynamic hospitality environments and possess a passion for creating memorable dining moments, this role offers significant growth potential within our expanding tourism enterprise.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and quality control
- Lead and mentor a diverse team of service staff, fostering a culture of excellence and accountability
- Develop and implement cost-effective operational strategies to maximize profitability
- Ensure compliance with health, safety, and sanitation standards exceeding regulatory requirements
- Coordinate with marketing team to develop seasonal promotions and guest loyalty initiatives
- Resolve complex customer inquiries and complaints with professionalism and discretion
- Analyze sales data and operational metrics to identify improvement opportunities
Kualifikasi
- Minimum 3 years progressive experience in restaurant management or supervisory roles
- Proven track record in team leadership and staff development within hospitality sector
- Strong knowledge of food service operations, inventory control, and cost management
- Certification in food safety and sanitation (mandatory)
- Exceptional communication skills with fluency in Bahasa Indonesia and English
- Demonstrated ability to thrive in high-volume tourist destinations
- Proficiency in restaurant management software and POS systems
- Strategic mindset with experience in driving customer satisfaction metrics