Deskripsi Pekerjaan
Champ Resto Indonesia is seeking a dynamic Restaurant Manager to lead our Jakarta operations and drive exceptional guest experiences. As a key leader in our hospitality team, you'll oversee daily restaurant operations, ensuring seamless execution of service standards while achieving business targets. This role requires strategic thinking to optimize operational efficiency, manage resources effectively, and maintain compliance with SOPs. You'll lead a diverse team through coaching, training, and performance management, fostering a culture of excellence and customer satisfaction. The ideal candidate will balance financial oversight with team development, creating an environment where both staff and guests thrive.
Join our award-winning restaurant group and contribute to Jakarta's vibrant dining scene. This position offers a unique opportunity to shape our operational standards while advancing your career in hospitality management. If you're passionate about creating memorable dining experiences and possess strong leadership skills, we invite you to apply and become part of our growing success story.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, training, and performance management
- Ensure exceptional customer service through staff coaching and service quality monitoring
- Manage inventory control, cost management, and budget adherence
- Implement and enforce standard operating procedures (SOPs) across all departments
- Coordinate with kitchen and front-of-house teams for seamless service delivery
- Resolve customer inquiries and complaints promptly to maintain satisfaction
- Analyze sales data and implement strategies to increase revenue and profitability
- Ensure compliance with health, safety, and sanitation regulations
Kualifikasi
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum 3 years of restaurant management experience in high-volume establishments
- Proven track record in team leadership and staff development
- Strong knowledge of food safety regulations and operational best practices
- Excellent communication and interpersonal skills
- Proficiency in restaurant management software and POS systems
- Ability to work efficiently in fast-paced environments
- Fluency in Indonesian and English languages