Deskripsi Pekerjaan
We are seeking a passionate and experienced Restaurant Manager to lead our operations at ANV Hospitality Group in the beautiful region of Bali. In this pivotal role, you will be responsible for the overall success of the restaurant, ensuring that we deliver an exceptional dining experience to our guests. You will act as a mentor to your team, fostering a positive work environment while driving sales performance and maintaining operational excellence. If you have a strong background in hospitality and a knack for leadership, we want to hear from you. Join us in creating memorable moments for our customers and take your career to the next level.
Tanggung Jawab
- Oversee the daily operations of the restaurant, including opening and closing procedures, to ensure smooth and efficient service.
- Manage, train, and mentor a diverse team of staff members to ensure high performance and morale.
- Monitor inventory levels and order supplies to minimize waste and maximize profitability.
- Ensure strict adherence to health, safety, and hygiene standards at all times.
- Analyze financial reports and P&L statements to identify areas for improvement and implement strategies for growth.
- Handle customer complaints and inquiries professionally to ensure high levels of customer satisfaction.
- Collaborate with the kitchen team to ensure timely and accurate food delivery.
Kualifikasi
- Minimum of 2-3 years of experience in a managerial role within the F&B industry.
- Strong leadership and interpersonal communication skills.
- Excellent knowledge of food and beverage operations and service standards.
- Ability to work in a fast-paced environment under pressure.
- Fluency in English is preferred; knowledge of Bahasa Indonesia is a plus.
- Valid food handler's certification or equivalent.
- Proven track record of managing budgets and financial targets.