Deskripsi Pekerjaan
We are seeking an experienced and dynamic Restaurant Manager to lead operations and ensure exceptional dining experiences. In this pivotal role, you will oversee the daily functioning of our establishment, from staff management to customer satisfaction. We value leaders who are passionate about the hospitality industry and possess a keen eye for detail. As the Restaurant Manager, you will be responsible for maintaining high standards of service, managing inventory, and driving sales growth. Your expertise will directly impact our reputation, so we are looking for someone with a proven track record. You will work closely with the team to implement operational improvements and ensure a welcoming environment for all guests. If you are ready to take the next step in your career and lead a dedicated team, we invite you to apply.
Tanggung Jawab
- Oversee all daily restaurant operations, ensuring smooth workflow and high-quality service standards.
- Manage, train, and mentor staff to foster a positive and productive work environment.
- Monitor inventory levels and place orders for food and supplies to prevent shortages.
- Ensure strict compliance with health, safety, and hygiene regulations at all times.
- Handle customer inquiries and resolve complaints efficiently to maintain high satisfaction rates.
- Analyze financial reports, including daily sales and costs, to control expenses.
- Develop and execute marketing strategies to attract new customers and retain existing ones.
Kualifikasi
- Minimum of 3-5 years of experience as a Restaurant Manager or Supervisor in the hospitality industry.
- Valid Food Safety Handler’s Certificate or similar certification.
- Strong leadership, communication, and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously during peak hours.
- Proficiency in using restaurant management software and POS systems.
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Excellent problem-solving abilities and a customer-centric mindset.