Deskripsi Pekerjaan
Are you a passionate leader with a flair for hospitality? PT Selera Nikmat Nusantara is seeking a dynamic and result-oriented Restaurant Manager to join our team at Mal Pekanbaru. In this pivotal role, you will be the heart of our operations, ensuring that every guest experience is nothing short of exceptional while driving commercial success.
We are looking for a visionary professional capable of maintaining high service standards, optimizing operational efficiency, and fostering a collaborative team culture. If you thrive in a fast-paced environment and have a proven track record in restaurant management, we want to hear from you. You will play a key role in maintaining our reputation for quality and excellence in the competitive Pekanbaru culinary landscape.
Tanggung Jawab
- Oversee daily restaurant operations to ensure smooth service and optimal guest satisfaction.
- Manage, mentor, and schedule restaurant staff to maintain high performance and morale.
- Monitor inventory levels, manage food costs, and minimize wastage to improve profitability.
- Uphold stringent health, safety, and sanitation standards throughout the establishment.
- Handle customer inquiries and resolve complaints professionally to ensure repeat business.
- Prepare weekly and monthly performance reports for senior management.
- Implement marketing initiatives and promotions to drive foot traffic to the Mal Pekanbaru location.
Kualifikasi
- Minimum 3-5 years of experience in a management role within the hospitality or food and beverage industry.
- Strong leadership skills with the ability to motivate and lead diverse teams.
- Excellent communication and interpersonal skills in Bahasa Indonesia and English.
- Deep understanding of POS systems, inventory management software, and MS Office.
- Proven ability to meet sales targets and manage operational budgets effectively.
- Knowledge of food safety regulations and workplace health and safety protocols.
- Flexibility to work shifts, including weekends and public holidays as required.