Deskripsi Pekerjaan
Are you a hospitality visionary with a passion for excellence? SATOSHI is seeking a dynamic and experienced Restaurant Manager to lead our team in the heart of Bali. We pride ourselves on delivering unforgettable guest experiences, and we are looking for a leader who can maintain our high standards while fostering a vibrant, professional environment.
As the Restaurant Manager, you will be the heartbeat of our operations, overseeing daily activities, mentoring our front-of-house staff, and ensuring that every guest leaves with a smile. The ideal candidate is a hands-on leader who thrives under pressure, possesses a deep understanding of the local market, and is committed to driving both service excellence and operational profitability.
Join the SATOSHI family and help us set the gold standard for dining in Bali. If you are a proactive problem solver with a flair for luxury service, we want to hear from you.
Tanggung Jawab
- Oversee all front-of-house and back-of-house operations to ensure seamless daily service.
- Lead, mentor, and inspire a diverse team to deliver world-class customer service.
- Manage inventory levels, vendor relationships, and cost-control strategies to maximize profitability.
- Monitor food quality, presentation, and safety standards in accordance with health regulations.
- Develop and implement innovative promotional strategies to drive traffic and increase revenue.
- Handle guest inquiries and resolve complex service issues with diplomacy and professionalism.
- Prepare regular financial reports and manage staff scheduling to ensure operational efficiency.
Kualifikasi
- Minimum 3-5 years of experience in restaurant management, preferably in a high-volume or luxury dining setting.
- Strong leadership skills with a proven track record of team development and motivation.
- Excellent command of English and Indonesian (written and verbal).
- In-depth knowledge of point-of-sale (POS) systems and inventory management software.
- Strong understanding of food safety standards and P&L management.
- Ability to thrive in a fast-paced environment and make quick, informed decisions.
- Flexibility to work shifts, including weekends and public holidays as required by the business.