Deskripsi Pekerjaan
Jiang Nan Hotpot invites an experienced and dynamic Restaurant Manager to join our vibrant team in Eastwood, Metro Manila. As a premier destination for authentic hotpot dining, we are dedicated to delivering exceptional culinary experiences and outstanding customer service. We are currently seeking a hands-on leader who can oversee daily operations, ensure our high standards of quality and hygiene are met, and foster a positive, motivating environment for our staff. If you have a passion for the hospitality industry and a proven track record in restaurant management, we encourage you to apply.
In this pivotal role, you will be the face of our establishment, responsible for driving sales, managing operational efficiency, and ensuring every guest leaves with a memorable dining experience. You will collaborate with the team to maintain the highest level of service and operational excellence, making Jiang Nan Hotpot a preferred choice for food lovers in the metro.
Tanggung Jawab
- Oversee daily restaurant operations to ensure high-quality service, efficient workflows, and exceptional guest satisfaction.
- Manage inventory levels, including food and beverage stocks, to minimize waste and control operational costs.
- Train, supervise, and motivate restaurant staff, providing constructive feedback to enhance performance and morale.
- Handle customer inquiries, complaints, and feedback promptly and professionally to resolve issues effectively.
- Ensure strict compliance with health, safety, and sanitation regulations at all times.
- Prepare and review daily reports on sales, staff performance, and operational issues.
- Implement marketing strategies and promotional activities to increase foot traffic and revenue.
Kualifikasi
- Minimum of 2-3 years of experience in a managerial role within the F&B or Hospitality industry.
- Strong leadership, communication, and interpersonal skills with the ability to lead by example.
- Ability to work in a fast-paced environment and handle pressure effectively during peak hours.
- Deep knowledge of food safety, hygiene standards, and operational procedures.
- Proficiency in basic computer applications for inventory management and reporting.
- High school diploma or Bachelor’s degree in Hospitality Management is preferred.
- A genuine passion for hotpot dining and a commitment to delivering top-tier guest service.