Deskripsi Pekerjaan
Are you a passionate hospitality leader looking to elevate the guest experience at one of Singapore's most vibrant dining destinations? Holiday Inn is seeking a dynamic Restaurant Manager to oversee our All-day Dining & Bar operations. In this role, you will be the heartbeat of our food and beverage service, ensuring that every guestâfrom breakfast travelers to late-night lounge visitorsâreceives world-class service.
You will lead a diverse team, manage operational excellence, and drive revenue growth in a fast-paced, upscale environment. We are looking for someone with a sharp eye for detail, a heart for hospitality, and the ability to foster a positive, high-performing team culture. If you thrive in the energy of the Singapore River district and are ready to take your career to the next level with a global brand, we want to hear from you.
Tanggung Jawab
- Lead and motivate the service team to deliver exceptional guest satisfaction in accordance with IHG brand standards.
- Oversee daily operations of the all-day dining restaurant and bar, including opening/closing procedures and floor management.
- Monitor and manage inventory, cost of goods sold (COGS), and labor expenses to ensure maximum profitability.
- Develop and implement innovative marketing and menu promotion strategies to increase foot traffic and revenue.
- Conduct regular staff training, performance reviews, and team briefings to maintain high levels of engagement.
- Ensure full compliance with all health, safety, and hygiene regulations, including SFA guidelines.
- Manage customer feedback effectively, resolving issues with professionalism to protect brand reputation.
Kualifikasi
- Minimum 3-5 years of experience in a managerial or supervisory role within a high-volume hotel or restaurant environment.
- Proven track record in managing food and beverage operations, including P&L accountability.
- Strong leadership skills with the ability to manage and mentor a diverse workforce.
- Exceptional interpersonal and communication skills, with fluency in English.
- Solid understanding of restaurant POS systems and reservation management platforms.
- Ability to work a flexible schedule, including weekends, public holidays, and rotating shifts.
- Relevant certification in F&B Management, Hospitality, or a related field is a strong advantage.