Deskripsi Pekerjaan
Join our dynamic team at Jollibee AS Fortuna Cebu as a Restaurant Manager and lead our operations to new heights! As a Restaurant Manager, you'll be the driving force behind our exceptional dining experience, overseeing all aspects of daily operations to ensure seamless service, maximum efficiency, and profitability. This is a fantastic opportunity for a passionate hospitality professional to make a significant impact in one of the Philippines' most beloved fast-food chains.
Your leadership will be instrumental in maintaining Jollibee's high standards of quality, service, and cleanliness. You'll manage a diverse team of staff, handle customer inquiries and concerns, and implement strategies to enhance customer satisfaction and drive sales. This role requires a blend of strong business acumen, people management skills, and a deep understanding of the food service industry.
We're looking for a motivated individual who thrives in a fast-paced environment and is committed to delivering excellence. If you're ready to take your hospitality career to the next level and be part of a winning team, we encourage you to apply for this exciting Restaurant Manager position at Jollibee AS Fortuna Cebu.
Tanggung Jawab
- Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control
- Implement and maintain high standards of customer service, ensuring exceptional dining experiences
- Train, mentor, and supervise restaurant staff, fostering a positive and productive work environment
- Monitor and analyze sales data, implement strategies to increase revenue and reduce costs
- Ensure compliance with health, safety, and sanitation regulations
- Handle customer complaints and resolve issues promptly and effectively
- Coordinate with suppliers and vendors to ensure timely delivery of quality ingredients
- Conduct regular staff meetings and performance evaluations
Kualifikasi
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- At least 3 years of experience in restaurant management, preferably in a fast-food chain
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety regulations and industry standards
- Proficiency in restaurant management software and POS systems
- Strong problem-solving and decision-making capabilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously