Deskripsi Pekerjaan
Are you an experienced leader with a passion for delivering exceptional customer experiences? Pegacorn is seeking a motivated and hands-on Restaurant Manager to lead our Subway team at Petronas Pasir Gudang. In this role, you will be the heartbeat of our restaurant, ensuring that every sandwich is crafted to perfection and every customer leaves with a smile.
As a Restaurant Manager, you will oversee daily operations, manage inventory, lead high-performing teams, and ensure strict compliance with health, safety, and brand standards. We are looking for an individual who thrives in a fast-paced environment and possesses the drive to hit sales targets while fostering a positive team culture. If you have a background in F&B management and are ready to take the next step in your career, we want to hear from you!
Tanggung Jawab
- Oversee daily restaurant operations, ensuring smooth workflow and high service standards.
- Lead, train, and mentor staff to ensure excellent team performance and customer satisfaction.
- Manage inventory levels, order supplies, and minimize wastage to optimize profitability.
- Monitor and enforce strict health, safety, and food hygiene standards.
- Handle customer inquiries and resolve complaints professionally.
- Analyze sales data and implement strategies to drive store performance and meet targets.
- Coordinate staff scheduling to ensure optimal coverage during peak hours.
Kualifikasi
- Proven experience as a Restaurant Manager, Assistant Manager, or in a similar supervisory role within the F&B industry.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and interpersonal skills.
- Proficiency in inventory management and basic financial reporting.
- Ability to work flexible hours, including weekends, public holidays, and shifts.
- Knowledge of food safety regulations and workplace health and safety protocols.
- Positive attitude and a customer-first mindset.