Deskripsi Pekerjaan
Are you a passionate leader with a flair for hospitality? Pegacorn is seeking a highly motivated and results-driven Restaurant Manager to oversee our vibrant Subway outlet located in Sunway Carnival Mall, Permatang Pauh. In this role, you will be the heartbeat of our restaurant, ensuring that every guest experiences the high-quality service and fresh, delicious meals that Subway is famous for.
As our Restaurant Manager, you will be responsible for the end-to-end operation of the store. From driving sales and managing inventory to mentoring your team and ensuring top-tier food safety standards, your leadership will directly impact our store’s success. We are looking for an individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and is committed to fostering a positive, team-oriented culture. If you are ready to take the next step in your career and grow with a dynamic brand, we want to hear from you.
Tanggung Jawab
- Oversee daily store operations to ensure smooth service and optimal efficiency.
- Lead, train, and mentor a team of sandwich artists to deliver exceptional customer service.
- Manage inventory levels, including ordering supplies and conducting regular stock takes.
- Drive sales growth through effective local marketing and consistent operational excellence.
- Ensure full compliance with all food safety, hygiene, and cleanliness standards (HALAL).
- Prepare weekly staff schedules and manage labor costs effectively.
- Handle customer inquiries and resolve complaints in a professional, timely manner.
- Generate and analyze daily/weekly sales reports for management review.
Kualifikasi
- At least 2-3 years of experience in restaurant or F&B management, preferably in a quick-service environment.
- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent communication and interpersonal skills in English and Bahasa Malaysia.
- High level of integrity, reliability, and professional work ethic.
- Ability to work flexible hours, including weekends, public holidays, and shifts.
- Knowledge of POS systems and inventory management software is highly advantageous.
- Basic understanding of P&L management and operational cost control.
- Passionate about delivering excellent customer service and maintaining high food quality.