Deskripsi Pekerjaan
ETS Consulting is seeking a dynamic Restaurant Manager to lead our culinary team in the picturesque city of Tagaytay. As a key leader, you'll orchestrate daily restaurant operations, elevate customer experiences, and drive business growth in a vibrant tourism hub. This role demands strategic oversight of front/back-of-house functions, team development, and adherence to industry standards. Ideal candidates will thrive in fast-paced environments while maintaining exceptional service quality and operational excellence. Join us to shape the future of dining in one of the Philippines' most beloved destinations.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and vendor relations
- Implement and maintain high service standards to enhance guest satisfaction and loyalty
- Train and mentor staff on service protocols, menu knowledge, and compliance procedures
- Monitor financial performance through cost control, sales analysis, and budget adherence
- Ensure strict compliance with health, safety, and sanitation regulations
- Develop innovative strategies to drive customer traffic and revenue growth
- Handle customer feedback and resolve service issues promptly
Kualifikasi
- Bachelor's degree in Hospitality Management or related field (or equivalent experience)
- Minimum 3 years restaurant management experience in full-service establishments
- Proven track record in team leadership and staff development
- Strong knowledge of POS systems, inventory controls, and financial reporting
- Excellent communication, problem-solving, and multitasking abilities
- Familiarity with local tourism market and customer preferences
- Certification in food safety and hygiene management preferred