Deskripsi Pekerjaan
Join Chooks-to-Go's dynamic team as a Restaurant Shift Supervisor at SM MOA! This pivotal role combines leadership excellence with hands-on restaurant operations. You'll drive team performance during peak hours, ensuring seamless service delivery while maintaining our signature quality standards. As a key operational leader, you'll optimize workflows, resolve customer inquiries with professionalism, and uphold strict food safety protocols. This position offers growth opportunities within one of the Philippines' most beloved food brands, where your leadership directly impacts customer satisfaction and team development. If you thrive in fast-paced environments and possess a passion for hospitality excellence, we invite you to apply and become part of our success story.
Tanggung Jawab
- Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and service standards
- Lead and mentor staff through performance coaching and skill development initiatives
- Monitor inventory levels, conduct stock counts, and coordinate supply replenishment
- Enforce strict adherence to food safety protocols and sanitation regulations
- Handle customer inquiries and resolve complaints with exceptional service focus
- Implement sales strategies to achieve daily targets and upsell opportunities
- Prepare shift reports and communicate operational insights to management
Kualifikasi
- Minimum 2 years experience in supervisory roles within QSR or restaurant industry
- Proven team leadership and conflict resolution abilities
- Strong knowledge of food safety standards (HACCP) and operational procedures
- Excellent communication and interpersonal skills with diverse stakeholders
- Ability to multitask in high-pressure environments while maintaining composure
- Basic financial literacy for cash handling and sales monitoring
- Flexible availability to work evenings, weekends, and holidays