Deskripsi Pekerjaan
Are you a dynamic leader with a passion for the hospitality industry? We are currently seeking a dedicated Restaurant Supervisor to join our growing team in Johor Bahru. In this pivotal role, you will be responsible for the seamless execution of daily café operations, ensuring that every guest receives exceptional service. We are looking for a hands-on professional who thrives in a fast-paced environment and is committed to maintaining the highest standards of quality and efficiency.
As a Supervisor, you will serve as the bridge between management and staff, leading by example and fostering a positive, productive work culture. Your expertise will be crucial in controlling operational costs, driving sales performance, and ensuring compliance with safety and hygiene regulations. If you have a strong background in restaurant management and a desire to lead a motivated team, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Oversee the daily operations of the café to ensure smooth workflow and high efficiency.
- Lead, train, and mentor restaurant staff to maintain excellent service standards.
- Monitor and control food costs, waste, and operational expenses to maximize profitability.
- Ensure high-quality service delivery and address customer feedback promptly.
- Analyze sales performance and implement strategies to boost revenue.
- Maintain a clean, safe, and organized working environment in accordance with health regulations.
- Handle cash handling and POS systems accurately during shifts.
Kualifikasi
- Minimum 1-2 years of experience in a supervisory role within the hospitality or food & beverage industry.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment while remaining hands-on with operations.
- Basic understanding of cost control, inventory management, and financial reporting.
- Customer service oriented with a focus on quality assurance and guest satisfaction.
- Flexibility to work shifts, including weekends, evenings, and public holidays.
- High school diploma or equivalent; relevant hospitality certifications are a plus.