Deskripsi Pekerjaan
We are seeking an experienced Restaurant Supervisor to join our dynamic team at The Fatted Calf in Tagaytay City. This pivotal role involves supporting management in maintaining exceptional service standards, operational efficiency, and unforgettable guest experiences. You'll lead frontline staff, optimize daily workflows, and ensure our hospitality excellence shines through every customer interaction. The ideal candidate will thrive in a fast-paced environment, demonstrate strong problem-solving skills, and possess a passion for creating memorable dining moments. As a key member of our leadership team, you'll contribute to team development, uphold quality control measures, and drive continuous improvement in service delivery. Join us in delivering the warm, personalized service that defines The Fatted Calf experience.
Tanggung Jawab
- Lead and motivate service staff to maintain high performance standards
- Oversee daily restaurant operations including opening/closing procedures
- Ensure consistent quality of food and beverage service delivery
- Handle customer inquiries and resolve service issues promptly
- Train staff on service protocols, menu knowledge, and safety standards
- Monitor inventory levels and coordinate supply ordering
- Collaborate with kitchen team for seamless service coordination
- Implement and maintain cleanliness and hygiene protocols
Kualifikasi
- Minimum 2 years supervisory experience in restaurant/hospitality
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Knowledge of food safety and sanitation regulations
- Ability to work flexible hours including weekends/holidays
- Proficiency in POS systems and basic inventory management
- Customer-focused with problem-solving aptitude
- High school diploma; hospitality certification preferred