Deskripsi Pekerjaan
Are you a natural leader with a passion for hospitality? We are seeking a dynamic and detail-oriented Restaurant Supervisor to join our team in Davao City. In this role, you will be the heartbeat of our dining operations, ensuring that every guest experience is nothing short of exceptional while keeping our service standards at an all-time high.
As a Restaurant Supervisor, you will act as a bridge between management and the front-of-house staff. You will be responsible for overseeing daily workflows, maintaining a positive team environment, and solving operational challenges in real-time. If you thrive in a fast-paced environment and take pride in delivering world-class service, we invite you to apply and help us elevate our restaurant's reputation.
Tanggung Jawab
- Oversee daily front-of-house and back-of-house operations to ensure service efficiency.
- Lead, train, and mentor service staff to maintain high standards of performance and professionalism.
- Monitor guest satisfaction, proactively resolving concerns and gathering feedback to improve service.
- Manage staff scheduling, shift handovers, and ensure compliance with food safety and hygiene protocols.
- Handle inventory checks, supply ordering, and cash management procedures accurately.
- Foster a collaborative team culture that promotes excellent communication and service delivery.
- Coordinate with the kitchen and service teams to ensure timely food preparation and delivery.
Kualifikasi
- Minimum of 1-2 years of experience in a restaurant or food service supervisory role.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication skills in English and Filipino (Bisaya is a plus).
- Deep understanding of customer service standards and conflict resolution techniques.
- Ability to work flexible hours, including weekends, holidays, and evening shifts.
- Basic knowledge of POS systems and inventory management software.
- Exceptional problem-solving skills and the ability to work well under pressure.