Deskripsi Pekerjaan
Are you a passionate hospitality leader looking to make a mark in a fast-paced environment? Scorched is currently seeking a highly motivated and detail-oriented Restaurant Supervisor to join our growing team in Las Pinas City. We pride ourselves on delivering exceptional dining experiences and are looking for a hands-on professional to uphold our high standards of service, quality, and guest satisfaction.
As a Restaurant Supervisor, you will be the heartbeat of our dining operations. You will support management in daily tasks, mentor front-of-house staff, and ensure that every guest who walks through our doors leaves with a smile. If you thrive in high-energy settings and have a knack for team leadership and operational excellence, we want to hear from you!
Tanggung Jawab
- Oversee daily floor operations to ensure smooth service flow and guest satisfaction.
- Supervise, train, and mentor front-of-house staff to maintain service standards.
- Manage opening and closing procedures, including cash handling and shift reporting.
- Address and resolve customer inquiries or complaints promptly and professionally.
- Monitor inventory levels and coordinate with the kitchen team to ensure availability.
- Enforce health, safety, and sanitation protocols throughout the restaurant.
- Assist management with administrative duties and reporting as required.
Kualifikasi
- At least 1-2 years of experience in a supervisory role within the food and beverage/hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and the capacity to remain calm under pressure.
- Proven ability to lead and motivate a diverse team.
- Flexibility to work varied shifts, including weekends and holidays.
- Basic knowledge of POS systems and inventory management.
- Commitment to delivering exceptional customer service.