Deskripsi Pekerjaan
Are you a passionate hospitality professional looking to advance your career with a world-renowned brand? PAUL Bakery, a symbol of French culinary excellence, is seeking a dedicated and energetic Restaurant Supervisor to join our team in the vibrant Singapore River area. As a supervisor, you will be the heartbeat of our dining experience, ensuring that every guest receives the high standard of service that our brand is known for worldwide.
In this role, you will be responsible for overseeing daily operations, leading a talented team, and maintaining our reputation for quality. We are looking for a hands-on leader who is comfortable in a fast-paced environment and committed to operational excellence. If you have a passion for food, culture, and people, we want to hear from you.
Tanggung Jawab
- Manage daily restaurant floor operations to ensure seamless service flow and high guest satisfaction.
- Supervise, train, and mentor service staff to maintain consistent standards of grooming, etiquette, and efficiency.
- Oversee inventory management, stock replenishment, and ensure accurate ordering processes.
- Handle customer feedback professionally and resolve service issues promptly to uphold the PAUL brand reputation.
- Monitor compliance with health, safety, and food hygiene standards across all restaurant areas.
- Assist the Restaurant Manager with staff rostering, sales reporting, and administrative duties.
- Drive suggestive selling techniques among staff to maximize daily revenue and meet operational targets.
Kualifikasi
- Minimum 2-3 years of experience in a supervisory or senior service role within the F&B or hospitality industry.
- Strong leadership skills with the ability to motivate and guide diverse teams.
- Exceptional interpersonal and communication skills to engage with both guests and staff effectively.
- Proficiency in POS systems and basic administrative reporting tools.
- Ability to work rotating shifts, including weekends and public holidays, as required by the business.
- Possess a keen eye for detail and a commitment to maintaining high cleanliness and aesthetic standards.
- Strong problem-solving abilities and the capacity to remain calm under pressure during peak dining hours.
- Note: Applicants must hold valid work authorization for Singapore; sponsorship is not available for this position.