Deskripsi Pekerjaan
We are seeking a dynamic Restaurant Supervisor to lead our F&B operations with exceptional leadership and operational expertise. This role is perfect for results-driven professionals who thrive in high-energy hospitality environments. You'll oversee daily restaurant functions, mentor staff, and ensure world-class customer experiences while maintaining strict operational standards. The ideal candidate will combine hands-on F&B experience with strategic management skills to drive team performance and business growth. Join our passionate team in Kota Kediri and contribute to creating memorable dining experiences for our valued guests.
In this supervisory capacity, you'll implement service protocols, optimize workflows, and resolve customer inquiries with professionalism. Your leadership will be crucial in fostering a positive team culture, conducting staff training, and ensuring compliance with health and safety regulations. This position offers a unique opportunity to make a tangible impact in a growing F&B establishment while developing your management career in Indonesia's vibrant hospitality sector.
Tanggung Jawab
- Supervise daily restaurant operations including staff scheduling, inventory management, and quality control
- Lead and mentor front-of-house staff to deliver exceptional customer service
- Monitor and maintain service standards, hygiene protocols, and operational efficiency
- Handle customer inquiries and resolve complaints with professionalism
- Coordinate with kitchen staff to ensure seamless service flow
- Train new staff on service procedures and company standards
- Implement cost-control measures and optimize operational workflows
Kualifikasi
- Minimum 2 years of experience in F&B supervision or management role
- Strong leadership and team management capabilities
- Excellent communication and interpersonal skills
- Proven ability to work in fast-paced, high-volume environments
- Knowledge of Indonesian food safety regulations and hygiene standards
- Basic proficiency in inventory management and POS systems
- Customer service-oriented with problem-solving aptitude