Deskripsi Pekerjaan
Orchid Florist & Decoration is seeking an experienced Restaurant Supervisor to lead our F&B operations with excellence. In this dynamic role, you'll drive team performance through targeted training programs and ensure flawless execution of Standard Operating Procedures (SOPs) across all service points. Your leadership will be crucial in maintaining our reputation for exceptional customer experiences while optimizing operational efficiency.
The ideal candidate thrives in fast-paced environments and demonstrates proven expertise in staff development, inventory management, and quality control. You'll collaborate closely with kitchen and service teams to create a seamless dining experience while upholding our brand standards. This position offers growth opportunities within our expanding hospitality portfolio.
Tanggung Jawab
- Lead and mentor F&B teams to deliver exceptional service standards
- Develop and implement comprehensive staff training programs
- Enforce SOP compliance across all operational areas
- Monitor daily operations and service quality metrics
- Manage inventory control and cost optimization
- Conduct performance evaluations and feedback sessions
- Coordinate with kitchen team for menu execution
- Resolve customer concerns with professionalism
Kualifikasi
- Minimum 2 years supervisory experience in F&B operations
- Strong leadership and team development skills
- Expertise in implementing and monitoring SOPs
- Proven track record in staff training programs
- Excellent communication and conflict resolution abilities
- Knowledge of food safety regulations and standards
- Ability to work efficiently under pressure
- Proficient in inventory management systems