Deskripsi Pekerjaan
Join the award-winning team at FINNS World's Best Beach Club, where vibrant energy meets unparalleled hospitality. As a Restaurant Supervisor, you'll be at the heart of our legendary beachfront operations, leading a dynamic team to deliver exceptional dining experiences in Bali's most iconic setting. This role offers the opportunity to immerse yourself in a fast-paced, high-energy environment while honing your leadership skills in one of Indonesia's premier hospitality destinations. You'll be instrumental in maintaining our world-class standards while contributing to the legendary atmosphere that makes FINNS a global phenomenon.
We're seeking a passionate professional who thrives in customer-centric environments and is committed to creating memorable moments for our diverse international clientele. The position requires someone with a keen eye for detail, strong operational expertise, and the ability to inspire excellence in others. Whether managing daily operations, mentoring staff, or ensuring flawless service during peak hours, you'll play a pivotal role in upholding FINNS' reputation for excellence.
Tanggung Jawab
- Lead and mentor restaurant staff to deliver exceptional service standards
- Oversee daily operations including inventory management and quality control
- Train and develop team members on service protocols and product knowledge
- Monitor and optimize table turnover and guest satisfaction metrics
- Coordinate with kitchen and bar teams for seamless service delivery
- Resolve customer inquiries and complaints with professionalism
- Implement and maintain health, safety, and sanitation protocols
Kualifikasi
- Minimum 2 years of supervisory experience in F&B operations
- Strong leadership and team management abilities
- Proven track record in customer service excellence
- Knowledge of HACCP standards and food safety regulations
- Experience with POS systems and inventory software
- Ability to work in high-pressure, fast-paced environments
- Fluent in English and Bahasa Indonesia
- Passion for hospitality and creating memorable experiences