Deskripsi Pekerjaan
Join our prestigious luxury dining establishment in Ubud, Bali as a Restaurant Supervisor and lead our exceptional team in delivering unforgettable culinary experiences. We seek a passionate hospitality professional with at least one year of luxury restaurant supervisory experience to drive operational excellence and elevate guest satisfaction. The ideal candidate will combine strategic leadership with hands-on F&B expertise to maintain our reputation for impeccable service. This role requires a tourism degree (preferred), bilingual fluency in English and Indonesian, and advanced proficiency in POS systems. You'll oversee daily operations, optimize service workflows, and mentor staff while ensuring compliance with industry standards. If you thrive in dynamic environments and possess deep knowledge of F&B administration and operations, we invite you to contribute to our award-winning team.
Tanggung Jawab
- Oversee daily restaurant operations, including staff scheduling, training, and performance management
- Ensure exceptional service standards through staff coaching and quality control measures
- Manage inventory, supply ordering, and cost control while maintaining food safety protocols
- Handle customer inquiries and resolve complaints with professionalism and diplomacy
- Train and mentor new team members on service standards and operational procedures
- Monitor POS system transactions and ensure accurate financial reporting
- Coordinate with kitchen staff to ensure seamless service flow during peak hours
- Implement and maintain compliance with health, safety, and hygiene regulations
Kualifikasi
- Minimum 1 year of luxury restaurant supervisory experience
- Tourism or hospitality degree preferred
- Bilingual proficiency in English and Indonesian (verbal and written)
- Advanced proficiency with restaurant POS systems and management software
- Strong knowledge of F&B administration, operations, and cost control
- Proven leadership and team management abilities
- Excellent problem-solving and decision-making skills
- Ability to work efficiently in high-pressure, fast-paced environments