Deskripsi Pekerjaan
Join US Pizza's vibrant team as a Restaurant Supervisor at Batu Pahat Mall! We're seeking a dynamic hospitality professional to lead our restaurant operations and deliver exceptional dining experiences. In this key leadership role, you'll oversee daily functions, mentor staff, and ensure our high standards of service and quality are consistently met. This is an excellent opportunity for career growth in a fast-paced environment where your leadership skills will directly impact customer satisfaction and team performance.
As Restaurant Supervisor, you'll be the driving force behind our operational excellence. You'll manage inventory, optimize workflows, and implement best practices to enhance efficiency. Your passion for hospitality will shine as you resolve customer inquiries, maintain food safety protocols, and foster a positive team culture. If you thrive in energetic settings and are ready to make your mark in the F&B industry, this role offers the perfect platform to advance your career with a beloved brand.
Tanggung Jawab
- Supervise daily restaurant operations including opening/closing procedures
- Train and manage staff to maintain high service standards
- Handle customer inquiries and resolve service issues promptly
- Monitor inventory levels and coordinate supply orders
- Ensure strict adherence to health and safety regulations
- Conduct staff performance evaluations and implement training
- Assist in achieving sales targets through upselling initiatives
- Prepare daily reports on operational performance
Kualifikasi
- Minimum 2 years in supervisory role within F&B industry
- Strong leadership and team management abilities
- Excellent communication and conflict resolution skills
- Knowledge of food safety standards (HACCP) and hygiene protocols
- Proficiency in POS systems and inventory management
- Ability to work flexible hours including weekends and holidays
- Basic financial acumen for cost control and budgeting
- Relevant hospitality or business management certification preferred