Deskripsi Pekerjaan
Are you a passionate F&B professional ready to elevate your career? We are looking for a dedicated and proactive Restaurant Supervisor to join our dynamic team in Kampong Ubi. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is eager to take on leadership responsibilities while fostering a supportive and high-performance culture.
In this role, you will be the heartbeat of our daily operations, ensuring that every guest receives exceptional service and that our standards of quality are consistently met. We value initiative, a hands-on management style, and the ability to mentor junior staff members to reach their full potential. If you are organized, hospitality-driven, and ready to make a significant impact on our restaurant's success, we want to hear from you.
Tanggung Jawab
- Oversee daily floor operations to ensure smooth service flow and guest satisfaction.
- Supervise, train, and mentor service staff to maintain high service standards.
- Manage inventory levels and coordinate with suppliers for timely stock replenishment.
- Handle customer feedback professionally and resolve any operational issues on-site.
- Ensure compliance with all health, safety, and hygiene regulations within the establishment.
- Assist in roster planning and shift management to optimize labor costs.
- Monitor sales performance and provide regular reports to the management team.
Kualifikasi
- At least 2-3 years of experience in an F&B service role, with previous supervisory experience preferred.
- Strong interpersonal and communication skills to lead and motivate a diverse team.
- Ability to work in a fast-paced, high-pressure environment with a positive attitude.
- Proven problem-solving skills and a guest-centric mindset.
- Proficiency in POS systems and basic administrative reporting.
- Valid food hygiene certification is highly advantageous.
- Willingness to work flexible hours, including weekends and public holidays.