Deskripsi Pekerjaan
Join Zirconia Inc as a Restaurant Supervisor and lead our high-end dining team in the heart of Makati's vibrant hospitality scene. This is your opportunity to shape exceptional guest experiences while advancing your career in luxury hospitality management. We offer a competitive compensation package including comprehensive benefits, performance bonuses, and clear pathways to senior leadership positions. You'll work in an environment that values innovation, teamwork, and the pursuit of culinary excellence. Whether you're optimizing service protocols, mentoring rising talent, or collaborating with executive chefs, this role provides the perfect platform to showcase your operational expertise and passion for hospitality. Our commitment to employee development ensures continuous growth through specialized training programs and cross-functional exposure. If you're ready to elevate your career in one of Metro Manila's most dynamic dining destinations, we encourage you to apply.
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and service quality control
- Lead and mentor front-of-house team members to maintain exceptional service standards
- Implement and optimize reservation systems and guest experience protocols
- Coordinate with kitchen staff to ensure seamless service flow and menu execution
- Monitor and maintain compliance with health, safety, and sanitation regulations
- Handle customer inquiries and resolve concerns with professionalism and discretion
- Analyze sales data to identify improvement opportunities and drive revenue growth
- Train staff on new procedures, products, and service standards
Kualifikasi
- Bachelor's degree in Hospitality Management or related field (or equivalent experience)
- Minimum 3 years in supervisory role within luxury dining establishments
- Proven expertise in restaurant operations, inventory control, and staff management
- Strong leadership abilities with demonstrated team development skills
- Exceptional communication and conflict resolution capabilities
- Proficiency in POS systems and reservation management software
- Deep knowledge of food safety regulations and industry best practices
- Ability to thrive in high-pressure environments while maintaining composure