Deskripsi Pekerjaan
Join Marrybrown, Malaysia's leading homegrown fast-food chain, as a Restaurant Supervisor in Johor Bahru! We're seeking passionate individuals to lead our dynamic teams and deliver exceptional dining experiences. As a key member of our hospitality family, you'll drive operational excellence while fostering a positive work culture. Marrybrown offers comprehensive training programs, career advancement opportunities, and a supportive environment where your leadership skills can flourish. Help us maintain our reputation for quality service and innovative cuisine while growing your career in the vibrant Malaysian food industry.
Tanggung Jawab
- Oversee daily restaurant operations including staffing, inventory, and service standards
- Train and mentor staff to ensure consistent customer service excellence
- Implement health and safety protocols to maintain compliance with food hygiene standards
- Resolve customer inquiries and complaints promptly to ensure satisfaction
- Monitor sales performance and implement strategies to achieve revenue targets
- Coordinate with kitchen and support teams for seamless operations
- Conduct staff evaluations and provide constructive feedback for development
Kualifikasi
- Minimum 2 years of supervisory experience in F&B or hospitality industry
- Strong leadership and team management capabilities
- Excellent communication and interpersonal skills
- Basic knowledge of inventory management and POS systems
- Certification in food safety handling (HACCP) preferred
- Ability to work flexible hours including weekends and public holidays
- Fluency in Bahasa Malaysia and English