Deskripsi Pekerjaan
Join Max's Group, Inc. as a Restaurant Systems Officer and become the driving force behind operational excellence in our dynamic food service environment. This pivotal role combines technical expertise with strategic thinking to transform restaurant operations through innovative system solutions. You'll architect process optimization frameworks, develop cutting-edge digital systems, and implement resource planning methodologies that enhance efficiency and profitability. Your work will directly impact customer experiences by ensuring seamless backend operations and facility enhancements across our restaurant network. Collaborate with cross-functional teams to identify bottlenecks, design scalable solutions, and deploy technology that elevates service quality. If you're passionate about leveraging technology to revolutionize the hospitality industry, this role offers unparalleled opportunities for growth and impact.
Tanggung Jawab
- Analyze and optimize restaurant workflows to enhance operational efficiency and reduce costs
- Design, develop, and implement integrated systems for inventory, POS, and customer management
- Lead resource planning initiatives to align staffing, equipment, and supplies with demand forecasts
- Coordinate facility enhancement projects including layout redesigns and technological upgrades
- Monitor system performance metrics and implement continuous improvement initiatives
- Train staff on new systems and ensure adoption of best practices
- Collaborate with IT vendors to troubleshoot issues and implement software updates
Kualifikasi
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Minimum 3 years experience in systems development within F&B or hospitality sector
- Proficiency in database management, API integration, and process mapping
- Strong analytical skills with experience in resource planning and optimization
- Knowledge of restaurant operations including POS systems and inventory management
- Proven project management experience with successful system implementations
- Excellent problem-solving abilities and attention to operational details