Deskripsi Pekerjaan
Join our dynamic team as a Restaurant Waiter/Waitress in the heart of Johor Bahru! We're seeking enthusiastic individuals with a passion for exceptional customer service to deliver memorable dining experiences to our valued guests. At our establishment, we pride ourselves on creating a warm, welcoming atmosphere where every guest feels special.
As a key member of our hospitality team, you'll have the opportunity to develop your skills in food and beverage service, customer relations, and restaurant operations. We offer a friendly working environment with excellent career growth opportunities for those who demonstrate dedication and enthusiasm. Our team enjoys complimentary staff meals, ensuring you're fueled for success throughout your shift.
We believe in investing in our people, which is why we provide comprehensive training programs to help you excel in your role. Whether you're starting your hospitality career or looking to advance in the industry, this position offers a supportive environment where you can thrive and grow professionally.
Tanggung Jawab
- Greet and seat guests in a warm, professional manner
- Present menus and provide detailed information about food and beverages
- Take accurate food and beverage orders and relay them to the kitchen
- Ensure timely delivery of orders to guests' tables
- Monitor tables and anticipate guests' needs for refills or additional items
- Process payments efficiently and accurately
- Maintain cleanliness and organization of dining area
- Collaborate with kitchen and service staff to ensure smooth operations
Kualifikasi
- Previous experience in food and beverage service is preferred but not required
- Strong communication and interpersonal skills
- Excellent customer service orientation with a friendly demeanor
- Ability to work efficiently in a fast-paced environment
- Basic knowledge of food safety and hygiene standards
- Physical ability to stand for extended periods and carry trays
- Positive attitude and willingness to learn
- Availability to work flexible hours including evenings and weekends