Deskripsi Pekerjaan
Join PERSOL as a Retail Bank Service Executive and become a vital part of our dynamic banking team! We are seeking motivated individuals who are passionate about delivering exceptional customer service in the financial services sector.
As a Retail Bank Service Executive, you will be the face of our bank, assisting customers with their daily banking needs and building lasting relationships. This role offers comprehensive paid training to ensure you develop the necessary skills to succeed in the banking industry. Additionally, we provide a resume enhancer program to boost your professional profile for future career opportunities.
Our ideal candidates are customer-focused, detail-oriented, and possess excellent communication skills. You will work in a fast-paced environment where your contributions directly impact customer satisfaction and business success.
If you're looking to start or advance your career in banking with a company that invests in your development, PERSOL offers an excellent opportunity to grow professionally while serving the financial needs of our community.
Tanggung Jawab
- Assist customers with account transactions, deposits, withdrawals, and transfers
- Provide information on banking products and services to meet customer needs
- Process loan applications and credit card inquiries
- Resolve customer inquiries and issues in a timely manner
- Meet sales targets for cross-selling bank products and services
- Maintain accurate customer records and transaction documentation
- Adhere to banking regulations and security protocols
- Participate in ongoing training to enhance product knowledge and service skills
Kualifikasi
- Minimum high school diploma; college degree preferred
- Previous customer service experience is advantageous
- Strong communication and interpersonal skills
- Basic knowledge of financial products and services
- Ability to work in a fast-paced environment with attention to detail
- Proficiency in basic computer applications and banking systems
- Integrity and professionalism in handling customer financial information
- Willingness to complete comprehensive paid training program