Deskripsi Pekerjaan
Are you a passionate F&B professional looking to elevate your career in the heart of Singapore's premier retail district? We are seeking a dynamic and results-oriented Retail Executive to join our team in Orchard. In this pivotal role, you will be the face of our brand, ensuring operational excellence, driving sales performance, and delivering exceptional customer experiences.
The ideal candidate is a self-starter with a deep understanding of the F&B landscape and a flair for project management. You will work closely with store operations to streamline workflows, manage inventory, and lead high-performing teams to achieve our growth targets. If you thrive in a fast-paced environment and possess a keen eye for retail trends, we want to hear from you.
Tanggung Jawab
- Oversee daily retail and F&B operations to ensure efficiency and brand standard compliance.
- Manage inventory levels and coordinate procurement processes to minimize wastage.
- Lead and mentor junior staff, fostering a culture of excellence and service quality.
- Execute marketing initiatives and promotional campaigns to drive store footfall and revenue.
- Monitor and analyze sales data to provide actionable insights for business improvement.
- Manage end-to-end projects, including store displays and seasonal layout updates.
- Handle customer feedback professionally to ensure high levels of satisfaction and retention.
- Maintain compliance with food safety and hygiene regulations at all times.
Kualifikasi
- Minimum Diploma in Food & Beverage Services, Hospitality & Tourism Management, or a related field.
- At least 2-3 years of proven experience in F&B retail or hospitality management.
- Strong project management skills with the ability to handle multiple priorities.
- Excellent communication and interpersonal skills to engage diverse clientele and stakeholders.
- Proficiency in POS systems and Microsoft Office suite (Excel, PowerPoint).
- Ability to work a flexible schedule, including weekends and public holidays.
- A proactive mindset with a strong drive to exceed sales KPIs.
- Prior experience in the Orchard retail market is highly advantageous.