Deskripsi Pekerjaan
Are you a dynamic retail professional with a passion for excellence? PT Volans is looking for a driven Retail Manager to lead our store operations in Legok, Banten. As a key leader in our organization, you will be the driving force behind our store's success, ensuring that our customers receive exceptional service while maintaining high operational standards.
In this role, you will oversee day-to-day operations, lead a diverse team, and implement strategies that drive sales growth. We are seeking a proactive individual who excels in fast-paced environments, possesses strong analytical skills, and is dedicated to fostering a positive and productive store culture.
If you are a goal-oriented professional ready to take the next step in your career with a growing company, we invite you to apply and help us shape the future of our retail presence.
Tanggung Jawab
- Oversee end-to-end store operations to ensure efficiency and compliance with company policies.
- Drive store revenue by implementing effective sales strategies and achieving monthly KPIs.
- Manage, coach, and develop a high-performing retail team to deliver excellent customer service.
- Maintain optimal inventory levels through precise stock management and regular audits.
- Monitor and analyze store performance reports to identify areas for improvement.
- Ensure the store environment meets company standards regarding visual merchandising and cleanliness.
- Coordinate with regional management to implement marketing and promotional activities.
- Handle customer escalations professionally to maintain high brand loyalty and store reputation.
Kualifikasi
- Bachelor's degree in Business, Management, or a related field is preferred.
- Minimum 3-5 years of experience in retail management or a supervisory role.
- Strong leadership skills with a proven track record of managing and motivating teams.
- Exceptional communication and interpersonal skills in both Indonesian and English.
- Proficiency in retail management software and Microsoft Office Suite.
- Strong analytical mindset with the ability to interpret sales data and metrics.
- Flexibility to work on weekends and holidays as per retail business requirements.
- Proactive problem-solver with a customer-centric approach.