Deskripsi Pekerjaan
Are you a dynamic retail professional with a passion for excellence? Bali Ocean Magic is looking for a strategic and highly motivated Retail Manager to oversee our premium retail operations. As a key leader in one of Bali's most iconic leisure destinations, you will be responsible for driving sales performance, managing a diverse team, and ensuring an unforgettable shopping experience for thousands of guests.
In this role, you will lead large-scale retail operations across multiple outlets, blending operational efficiency with world-class customer service standards. We are looking for a visionary who can analyze market trends, optimize inventory, and foster a culture of high performance. If you thrive in a fast-paced environment and possess a track record of driving revenue growth in the premium retail sector, we want to meet you.
Tanggung Jawab
- Develop and execute comprehensive retail strategies to maximize sales revenue and operational efficiency across multiple outlets.
- Lead, mentor, and inspire a large team of retail staff, fostering a culture of excellence, productivity, and guest satisfaction.
- Oversee end-to-end inventory management, including procurement, stock forecasting, and minimizing shrink.
- Ensure visual merchandising standards are consistently high and align with the premium brand identity of Bali Ocean Magic.
- Manage budgets, P&L responsibility, and financial reporting to achieve organizational growth targets.
- Analyze sales metrics and consumer data to identify trends and implement effective promotional campaigns.
- Ensure compliance with all health, safety, and operational protocols across all retail locations.
Kualifikasi
- Minimum 5-7 years of experience in retail management, preferably in a high-volume, premium, or leisure-oriented retail environment.
- Proven ability to manage multiple retail outlets simultaneously with a track record of revenue growth.
- Strong leadership skills with experience managing large, multicultural teams.
- Excellent analytical skills with proficiency in POS systems, inventory management software, and MS Excel.
- Deep understanding of visual merchandising techniques and customer experience management.
- Exceptional verbal and written communication skills in English and Indonesian.
- Ability to work a flexible schedule, including weekends and public holidays, consistent with the nature of the industry.