Deskripsi Pekerjaan
Are you an experienced retail professional looking for a unique international challenge? Esfira Pte Ltd is seeking a dedicated and dynamic Retail Manager to lead our operations in Vanuatu. This role is perfect for a hands-on leader who thrives in a fast-paced retail environment and is passionate about delivering exceptional customer service.
As the Retail Manager, you will be the heartbeat of our store, overseeing daily operations, managing a diverse team, and ensuring that our brand standards are upheld with excellence. You will be responsible for driving store performance, optimizing inventory management, and fostering a positive workplace culture. If you are a results-oriented professional with a knack for leadership and retail strategy, we invite you to join our growing team and make a significant impact in a beautiful international setting.
Tanggung Jawab
- Oversee day-to-day retail operations, ensuring store cleanliness, visual merchandising standards, and operational efficiency.
- Lead, mentor, and motivate store staff to achieve sales targets and provide top-tier customer service.
- Manage inventory levels, including stock replenishment, procurement, and regular stock takes to minimize losses.
- Develop and implement sales strategies to drive revenue growth and expand the customer base.
- Prepare and analyze daily/weekly sales reports to provide insights for management decision-making.
- Ensure compliance with all company policies, local labor regulations, and safety standards.
- Resolve customer complaints and issues promptly to maintain brand reputation and customer loyalty.
Kualifikasi
- Proven experience as a Retail Manager or Store Supervisor, preferably in a fast-paced environment.
- Strong leadership skills with the ability to manage and inspire a multicultural team.
- Excellent organizational and time-management skills to handle diverse daily functions.
- Proficiency in retail management software and basic point-of-sale (POS) systems.
- Strong communication skills in English, with the ability to interact effectively with customers and staff.
- Ability to adapt to an expatriate living environment in Vanuatu.
- Problem-solving mindset and the ability to work independently with minimal supervision.
- High level of integrity and professional ethics.