Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for retail excellence? H&M is looking for a dedicated Retail Operations Controller to join our team in Orchard, Central Region. In this pivotal role, you will serve as the strategic bridge between our retail stores and corporate headquarters, driving operational analysis and ensuring strict cost control measures are in place to maximize profitability. You will be responsible for monitoring key performance indicators (KPIs), analyzing sales data to identify trends, and optimizing operational workflows to enhance the overall customer experience. Your insights will directly impact the efficiency and success of our stores. If you thrive in a fast-paced environment and have a knack for numbers, this is the perfect opportunity to advance your career in the dynamic fashion industry.
Tanggung Jawab
- Monitor and analyze daily store performance metrics and KPIs to identify areas for improvement.
- Manage financial reporting, including budget tracking, variance analysis, and P&L management.
- Develop and implement cost-saving strategies to optimize operational expenses.
- Collaborate with store management teams to streamline processes and improve inventory turnover.
- Conduct regular audits to ensure compliance with company policies and safety standards.
- Analyze sales trends and customer feedback to recommend data-driven operational adjustments.
- Support the rollout of new retail systems and operational procedures across the region.
Kualifikasi
- Minimum 3-5 years of experience in retail operations, supply chain, or logistics.
- Strong proficiency in Microsoft Excel and data analysis tools.
- Relevant degree in Business Administration, Finance, or Retail Management.
- Excellent communication and interpersonal skills to lead cross-functional teams.
- Ability to work independently and manage multiple priorities effectively in a fast-paced setting.
- Strong problem-solving skills with a focus on operational efficiency.