Deskripsi Pekerjaan
Erajaya is seeking a dynamic Retail Operations Manager to lead our retail excellence initiatives. In this pivotal role, you will develop and execute comprehensive operational strategies that drive store performance, enhance customer experiences, and maximize profitability. You will be responsible for optimizing daily store operations, ensuring compliance with company standards, and implementing innovative sales techniques. The ideal candidate will analyze market trends, identify growth opportunities, and lead cross-functional teams to achieve ambitious sales targets. Join our forward-thinking team and contribute to shaping the future of retail in Indonesia's vibrant market.
Tanggung Jawab
- Develop and implement operational strategies to drive store sales and profitability
- Monitor key performance indicators (KPIs) including sales, conversion rates, and inventory turnover
- Lead, train, and motivate store teams to deliver exceptional customer service
- Optimize store layouts, visual merchandising, and inventory management
- Analyze market trends and competitor activities to identify growth opportunities
- Ensure compliance with company policies, safety standards, and legal regulations
- Collaborate with marketing and supply chain teams to execute promotional campaigns
Kualifikasi
- Bachelor's degree in Business, Retail Management, or related field
- Minimum 5 years in retail operations management experience
- Proven track record of achieving sales targets and KPIs
- Strong analytical skills with experience in data-driven decision making
- Excellent leadership and team development capabilities
- Proficiency in retail management systems and POS technology
- Exceptional communication and problem-solving skills