Deskripsi Pekerjaan
Are you a visionary leader with a passion for luxury fashion? The Clothes is looking for a dynamic Retail Operations Manager to oversee our multi-brand operations in Jakarta. We are a company that values individual potential, encourages bold innovation, and celebrates meaningful contributions to the luxury retail landscape.
In this high-impact role, you will be the driving force behind our retail excellence, ensuring that our brand standards are met across all touchpoints. You will lead diverse teams, optimize store performance, and deliver an unparalleled shopping experience for our high-end clientele. If you are a strategic thinker who thrives in a fast-paced, sophisticated environment, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive retail strategies to drive sales growth across multiple luxury brands.
- Manage end-to-end store operations, including inventory control, visual merchandising, and compliance with brand guidelines.
- Lead, mentor, and inspire store managers and sales teams to achieve and exceed KPIs.
- Analyze operational reports and market trends to optimize product assortment and profitability.
- Foster a culture of exceptional customer service, ensuring a premium in-store experience.
- Collaborate with cross-functional teams to streamline supply chain processes and maximize stock efficiency.
- Oversee annual operational budgets and ensure all store expenditures remain within agreed limits.
Kualifikasi
- Bachelor’s degree in Business Administration, Fashion Management, or a related field.
- Minimum 5+ years of experience in retail management, specifically within the luxury or high-end fashion sector.
- Proven track record in multi-unit operations and team leadership.
- Deep understanding of the Indonesian luxury retail market and consumer behavior.
- Strong analytical skills with proficiency in retail management software and CRM tools.
- Excellent communication skills in both English and Bahasa Indonesia.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.