Deskripsi Pekerjaan
Are you a dynamic retail professional with a passion for creating immersive brand experiences? AGE FREE is looking for a detail-oriented Retail & Pop-up Store Operations Specialist to join our expanding team in Jakarta. In this role, you will be the backbone of our physical presence, ensuring that every pop-up activation and retail point runs seamlessly, reflects our brand identity, and maximizes customer engagement.
As our Operations Specialist, you will oversee the end-to-end lifecycle of our pop-up stores—from initial setup and logistics coordination to daily inventory management and staff supervision. You will be responsible for maintaining high operational standards, optimizing sales workflows, and providing an exceptional shopping experience for our customers. This is a fast-paced role that requires a blend of logistical precision, analytical thinking, and a customer-first mindset. If you thrive in agile environments and are ready to take ownership of retail excellence, we want to hear from you.
Tanggung Jawab
- Manage the end-to-end setup, operations, and teardown of pop-up store locations across Jakarta.
- Oversee daily inventory levels, stock replenishment, and visual merchandising standards to ensure brand consistency.
- Supervise and train on-site retail staff to ensure high-quality customer service and adherence to store policies.
- Analyze daily sales performance and operational metrics to identify opportunities for revenue growth and efficiency.
- Coordinate with vendors, logistics partners, and internal stakeholders to ensure timely delivery of store assets and supplies.
- Implement health, safety, and security protocols across all retail touchpoints.
- Generate comprehensive reports on store performance, foot traffic, and customer feedback to guide future activation strategies.
Kualifikasi
- Minimum 2-3 years of experience in retail operations, store management, or event activation.
- Strong understanding of visual merchandising principles and inventory management systems.
- Excellent organizational and project management skills, with the ability to handle multiple priorities simultaneously.
- Proficient in MS Office or Google Workspace; experience with POS (Point of Sale) software is a plus.
- Strong communication and interpersonal skills, comfortable leading and motivating a small team.
- Ability to work flexible hours, including weekends and public holidays as required by pop-up schedules.
- High energy, problem-solving mindset, and a passion for the retail industry.
- Fluency in Indonesian and working proficiency in English.